Frequently Asked Questions

⫸ What currency do you use for your online shop?

We currently have all prices listed in US Dollars. If you wish to pay in Canadian dollars, please contact me and I will be happy to send you an invoice with CAD pricing, alternatively, using the Paypal option during checkout will convert your total to your currency of choice.

⫸ Do you personally make the jewelry pieces sold on your site?

Yes! I love the creation process and since we're a small company by design, I'm able to handcraft each gemstone creation and lip balm myself with lots of love and care :) 

⫸ How should I care for my gemstone creations?

In order to maintain your Natural Gemstone Bracelet's original beauty, we strongly suggest keeping your piece away from moisturizing products and water exposure (pools, oceans, showers etc..). For sterling silver materials, lightly brushing it with toothpaste and patting dry before air drying, should shine up your piece right away! We recommend leaving your IHN creation in it's gift bag when not in use.

⫸ Do you ship internationally?

We currently ship our Gemstone Creations and Vegan Lip balms Worldwide via Canada Post. Please read our shipping & Policies page for additional info. 

⫸ Do you accept returns?

Please read our Shipping & Policies page for all related purchasing info.